Loan Care Servicing Complaints and Reviews

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The worst customer service! Rude and incompetent customer service people I have never seen in my life!!!! They sent multiple confirmation, indicating that auto payment was set up and then charged us because they got the wrong account number. I wish our loan was not serviced by them. The worst customer service!!! keep away from them if you can. The worst customer service!!! keep away from them if... Read more

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Gmac sold my line of credit account to this awful company. They have the worst customer service...billing..management...my monthly bills arrive if at all a few days before it is due and then I get assessed late fees. I had to contact the Bank to help me get statement so I can pay this bill...imagine a company can't get their statements mailed. This has been going on over a year! I am stuck with... Read more

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